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  • EC information

EC information

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    • Knowledge Articles
  • What do I do if I want to appeal against a decision about my progression or award?

  • What should I do if I am unable to attend a timetabled examination?

  • I have a question about my extenuating circumstances claim – what should I do?

  • The status reason for my extenuating circumstances claim is 'Panel Review Complete' but I haven’t received my outcome yet. What is happening?

  • How can I track the progress of my EC claim?

  • What is a conversation note?

  • What is an extenuating circumstances status reason?

  • I can’t find the right affected assessment in the lookup on my EC - help!

  • I made a mistake on my EC claim but only noticed after submission - help!

  • EC extension request - no response by the original deadline. What should I do?

  • What are acceptable circumstances for an EC claim?

    This FAQ provides information on what are and are not acceptable reasons for an EC claim to be submitted.

  • What are the timescales for EC claims?

  • What are the timescales for submitting evidence in support of my EC claim?

  • What is an Extenuating Circumstance (EC)?

  • What has changed for Extenuating Circumstances in the 24/25 academic year?

  • Can I cancel my EC claim?

  • What happens if I arrive late to my exam?

  • What do I do if I hear noise / distractions during the exam?

  • What should I do if I feel unwell during my exam?

  • There was a disturbance or incident that has affected my performance in the exam, what can I do?

  • How many exams can I use self-certification for?

  • Can I claim a no-evidence extension?

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