The EC regulation is clear that if your extenuating circumstance claim is upheld, the outcome awarded is not optional.
This is because in submitting the claim you have stated that you believe the circumstance affecting you will have a demonstrably significant, negative impact on your ability to study or to undertake an assessment.
When the outcome of the claim is to grant another attempt at that assessment, we will try to ensure that the original (affected) assessment is not marked, or if it is that the mark is not released to you. However, due to short timescales associated with marking, particularly around the time of examination boards, this is not always possible. In these situations the mark will be voided and you will still be expected to complete the reassessment.
However, we recognise that circumstances change and you have an opportunity to request that your claim is withdrawn.
The request for withdrawal should be made at the earliest opportunity via the student enquiry centre/Ask a Question. This will be directed to your local assessments team for review.
In the small number of cases where the work has been marked and that mark (confirmed or provisional) has been shared with you already, the claim cannot be withdrawn. The mark will be voided and you will still be expected to complete the reassessment.
Guidance to completing the Academic Appeals form is here on our website.