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Your studies and extenuating circumstances
Welcome to the centre for enquiries about your studies and where you can submit extenuating circumstances claims.
From here, you can look up frequently asked questions on all aspects of your academic studies.
If you need help from one of our specialist teams, please submit an enquiry using the Enquire and Submit link above. Extenuating circumstances claims can also be submitted here via Enquire and Submit.
The following schools should submit Extenuating Circumstances claims via the 'Enquire and Submit>Create Enquiries on this webpage
Department of Architecture and Built Environment
Sociology and Social Policy
For all other schools, you will continue to use the old EC form available here
You can track and view responses to your enquiries and claims, so check your cases regularly. We aim to respond within three working days, either resolving your enquiry or providing you with an update.