Firstly, do not worry!

Once your EC claim has been submitted, the only amendments you can make independently are to:

  • Upload further evidence/documents
  • Add a conversation note to the assessment teams

Other than these two activities, you cannot edit any other detail on claims independently through the portal.

But fear not! Our assessment teams can help.


Let us know the amendments/corrections you need and our teams will amend your form or advise as appropriate.

You have two ways to let us know:

  • Adding a conversation note to let the administration team know the amendments you require.


  • Submit an Enquiry to the assessments team (as long as you choose any of the assessments categories the enquiry will get to the right team!)

Either way, please do let us know what's happened - we are here to help!