Once your Extenuating Circumstances (EC) form has been submitted the Assessment teams in Registry and Academic Affairs (RAA) will conduct a preliminary review of your claim and send to the school EC panel for a decision.
The team will ensure you are notified at each stage of the process by communicating to you via your claim using 'Portal comments' or by changing the 'Status of your claim'.
See more below on Status Reasons.
What are the different EC Status Reasons and what do they mean?
|Status||What does it mean?|
|Not Yet Submitted|
Your form is incomplete/has not yet been submitted. Go to 'Create Enquiries>EC Claim' to finish and submit your open claim.
|Received||Your form has been submitted and is awaiting an initial review by the Assessments Team before passing it to the panel for review |
|Awaiting Supporting Evidence|
You are being asked to provide evidence as you did not upload any on submission. Where this is the case, a portal comment will have been posted within your claim with a link to the Guidance on Acceptable Evidence web pages.
You can upload more evidence via your claim, even after your claim has been submitted.
|Sent to EC Panel|
Your claim has been initially reviewed and has been sent to the School EC Panel for a more detailed review and outcome decision.
|Further information Requested from student||It may be that the panel require other information from you to support your claim - this may be clarification on dates of impact or more details on the actual impact of the issue on your ability to carry out assessments. Please respond to the request by 'adding a comment' in your claim. |
The team will then ensure your comments are surfaced to the panel to aid their decision making progress. As above, where this is the status, a portal comment will have been posted within your claim.
|Panel Review Complete|
This indicates that the panel have reviewed your claim and have recorded an outcome on your claim.
|Outcome Sent to Student||You will received your outcome via email. If your status is this and you haven't received your outcome, please check your junk mail and get in touch with the Assessment team by raising an enquiry via the Student Portal or by adding a comment in your claim to check on progress |
|Closed||This status is only used to cancel duplicate claims or claims no longer required|