Category · Customer Self-Service

I am a new student; how do I activate my university username and password?
How to activate your university IT account
I don’t have a registration tile when I log into NottinghamHub what should I do?
No registration tile? read this FAQ
What should I do if I have forgotten my password?
I cannot move between the online registration screens, what should I do?
Online registration help
The personal email address I provided is my old school email address and no longer have access, so I haven't received the email to activate my IT Account. What can I do?
How do I connect to Eduroam on a mobile device?
Find help here on how to connect to university wi-fi on a mobile device
How do I connect to the Multi-Factor Authentication (MFA)?
I cannot connect to the eduroam wi-fi. What do I do?
I can't move from the disability detail page when completing online registration. What do I do?
I am unable to move between the online registration screens/There is no ‘next button’ to allow me to move to the next screen?