Once you have met all the requirements from admissions an email will be sent to your personal email address approximately 3–4 weeks before your official start date. You will not be able to activate your university username until you have received this email.
For step-by-step guidance on activating your IT account, please see our Your Student IT Account webpage.
If you are unsure of your student ID number, it will be included in your activation email. If you are having difficulty accessing this email, your student ID can also be found on your NottinghamHub applicant portal. Please note that this is different from your applicant ID.
Once you have activated your university username and set your password, you can log back into NottinghamHub — this time using your new university username and password (not your applicant login details) — to complete your online registration.
After activation, it may take a short time for all parts of your account to become fully available. Please wait 15–20 minutes before accessing NottinghamHub or your university email account.
If you continue to experience issues, please contact the IT Service Desk via the self‑service portal or by calling 0115 951 6677.