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IT Support

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  • I am a new student; how do I activate my university username and password?

    How to activate your university IT account

  • What should I do if I have forgotten my password?

  • The personal email address I provided is my old school email address and no longer have access, so I haven't received the email to activate my IT Account. What can I do?

  • How do I connect to Eduroam on a mobile device?

    Find help here on how to connect to university wi-fi on a mobile device

  • How do I connect to the Multi-Factor Authentication (MFA)?

  • I cannot connect to the eduroam wi-fi. What do I do?

  • I have changed my phone/phone number; how do I update MFA?

  • How can I access Microsoft Office 365?

  • Can I borrow a laptop? Can I get a laptop repair?

  • I’ve finished my course and lost access to my IT account, can I get it back?

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