In the unlikely event you encounter any issues, please don’t panic. You won’t be disadvantaged by a genuine problem so long as you comply with the instructions below.
Complete the Technical Assistance form (via the link provided in Moodle) in the first instance which will help to resolve common issues and enable our Technical Support team to contact you in the event of more complicated IT issues.
If you continue to have issues uploading your submissions, you can send your work as an enquiry attachment via the student enquiry portal before the exam deadline. As long as it is received before the deadline, the Assessment team will then forward on to the relevant marker.
Important!
- Clearly state the module and assessment about which you have a query in the subject of the enquiry.
- After the exam, please keep trying to upload your answer and submit your work via the Moodle dropbox at the earliest opportunity.