Contact the relevant Assessment Team in Registry and Academic Affairs via Live Chat or 0115 748 6500.
Long term, unexpected internet failure that could not be avoided may be considered for extenuating circumstances, but only if there was no option for you to take the exam on campus.
Please note that attempts to misuse or take unfair advantage of this system will be thoroughly investigated and, if proven, will constitute academic misconduct, and severe penalties may be imposed.
For more information on exams, go to our webpages here.